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You will normally receive your goods within 5 working days. However, at certain times of year it is possible that deliveries can be delayed. Therefore if you have an urgent order please call us on 07967 619645. If we experience any problems we will make every effort to contact you, hence the importance of supplying a correct daytime contact number and email address.
If we need to send you more than one package you will only pay once per order. Items will be sent using Royal Mail delivery services.
Postage and packaging charges:
|Up to £19.99||£3.95|
|From £20 to £49.99||£4.95|
|From £50 to £99.99||£5.95|
|From £100 to £149.99||£6.95|
Deliveries can be made to home address or any other specified address in the UK. However, if you wish to collect your goods then please indicate this when ordering your items. Your items will be reserved for 7 days.
If you are not completely satisfied with your purchase we will exchange or refund your purchase provided that it is unworn. Please do not remove any tags until you are sure that you want to keep your purchase. Please return the unworn goods in their original packaging and condition within 5 working days of receipt We cannot be held responsible for goods lost in transit so please ensure you obtain proof of postage.
Your order must be placed before 12 noon in order to guarantee 'Next day delivery to DGS'. For any orders placed before 12 noon with this delivery option selected, all orders will be delivered on the following school day. For orders placed after 12 noon, your order may not be delivered the following day, but will be delivered within 36 hours of your order.
If for any reason your ordered item is not in stock we will contact you to confirm that we are placing it on order for you.